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The TV has been good until the 20th month when the rendering began failing in a small area of the TV. The failure appears to grow by pixel row/column and I don't know if the chip is failing/failed or if the screen is failing. Either way, I would expect Sony to provide manufacturing that would allow a $3000 TV to last beyond at least 3 years.Ultimately, not impressed with its weak showing and lack of endurance from normal use. I recommend you really look at other brands before purchasing this model.
Sometimes when you turn it on you get no sound. I have owned my Sony XBR4 for almost 2 years and it has been nothing but trouble. Sometimes when you turn it on the picture is good on half of the screen, the other half is dark. My 18 year old 27" Sony Trinitron has a better picture. The remote on this TV has to be pointed directly at the receiver and be no further than 5 feet away. Sometimes it works, sometimes it doesn't. I'll update after I get it fixed again.
Throughout the ordeal I had contacted Sony by phone and by email. Finally diagnosed as bad panel.
When I would turn on the set for the first time, the right half of the screen would be distorted or really dark. After a year and a half, my $2700 "dream TV" started to have issues.
Said he had never seen this issue, nor did anyone at Sony. After about 10-15 minutes it would clear up and be great for the duration.
Had a Sony cert tech (where I purchased the set) check it out. Repair cost $2500.
Finally they agreed to replace the set with a new XBR9 for an additional $500.
I have had the television about a year and a half now and when I turn the television on the picture is terrible with the color darkening and melding together. Very dissappointed. The picture does correct itself after being on about 15 minutes, but until then the picture is terrible. Although out of warranty I would expect the television to perform better with its minimal use what we paid for it. Update 10/23 The LCD board is out and it is a $1200 fix. Will be visiting with Sony to correct or I will never buy another Sony again.
I am not sure what they put in these generations of XBR TV's, but it works. I just bought this Bravia XBR a week ago BRAND NEW (6/3/09), and I have to say I am absolutely 100% satisfied with my purchase. I loved this model of TV from the first time my uncle had bought his 52" version. Of course high definition sources (HD cable, PS3 Bluray) look incredible, but the standard definition content from the cable box also looks VERY good. I did not purchase this set from amazon, but their service is always incredible. I was initially considering a newer XBR and also a Panasonic G10 plasma set.
The newer XBR models just don't have the style of this set with the floating glass perimeter. I have been researching televisions for over a year now anticipating a purchase. The styling of this set is also by far the best looking television I have ever seen. All I can say is that I am extremely glad with my purchase. I used custom settings found from an online forum for these model of XBR's and couldn't be happier with the results. All in all I give this TV 5 stars from an extremely satisfied customer.
Do yourself a favor and buy one of these sets (any size, XBR4 or 5) before they are all gone.
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